This privacy notice discloses the privacy practices for The Imagemakers Group Inc businesses, including The Imagemakers and This privacy notice applies solely to information collected by this web site. It will notify you of the following:

1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 916-425-3241 or via email at



We at The Imagemakers take pride in our reputation as a supplier of quality products and excellent service. Your order will be clearly defined both with layouts of your designs and complete and accurate descriptions of the products you have ordered on each order form. We do not want anyone to be surprised with the end result of their order.

To that end, our layouts are done to scale as accurately as is possible with the size information you give us regarding your vehicle or other substrate for your graphics. We indicate on the layouts the estimated size of the box of the truck or trailer if we do not have the precise information.

We make every effort to supply you with layouts and estimates in a very timely manner. We are available by phone and email for any questions about your job.

We use only premium cast 2 mil vinyl for our cut graphics. Our preference is to use 3M materials whenever possible. The warranty for 3M premium cast vinyl is a minimum of 7 years. Occasionally, the customer may require a color of vinyl not available thru 3M, in which case we use another manufacturer's premium cast vinyl with an expected outdoor durability of a minimum of 7 years.

Our print graphics are warranted for 5 years outdoor durability.

The definition of "Outdoor durability" is that the material, subject to normal outdoor exposure, will not shrink, crack, or fade during that time period. We cannot warranty the product against damage done by foreign objects (ie:scraped by tree limbs) or chemicals (ie: gas spilled on decals, power washing done at a very close range which blasts the decals off the truck, etc.).

Installation is a key component of the warranty of durability. If improperly installed, with air gaps between the vinyl and the substrate, FAILURE WILL OCCUR. For that reason, any graphics installed by the customer that fail due to air gaps between the vinyl and the substrate are not warranted. Also for that reason, we offer to supply installation done by a licensed, certified, bonded and insured professional decal installation company. It is your decision to accept that installation or to provide your own installer. When we supply the installation, the entire job is fully guaranteed to be installed properly and according to the schematic supplied. When you arrange your own installation, we can only guarantee that the decals we have supplied are exactly what you ordered.

If at any time we fail to provide you with what you have ordered, or if our hired installer has incorrectly installed your graphics, we will fix the problem as quickly as possible.

If any decal we have supplied is not correct (wrong color, misspelled word or wrong phone number, wrong size) we will immediately replace it. We may ask that you return the incorrect product at our expense.

Our goal is to have customers that are pleased with our service and quality of work, so that they will return every few years to order graphics when they expand their fleet or want to change their graphics. We archive our orders and layouts with multiple backups so that we can pull up your previous orders and graphic layouts easily, and we keep your complete order history on file.

For any questions, please call us at 916-425-3241 or email us at